You can also speak to a technician through live chat to work on hardware-focused problems. Technicians connect to your PC through a secure connection to troubleshoot problems and make repairs as needed. GeekBuddy offers 24/7 technical support to users in the United States and Canada. According to the site, they have more than 99% customer satisfaction with more than 25 million previous customers. The website offers 24/7 support and free problem diagnosis. GeekBuddy is similar to GeeksOnSite, but serves as a more budget-friendly option. While GeeksOnSite isn’t the most affordable option out there (especially with on-site services starting at $99 per hour), it is an effective one that will see your computer in working order. They also clean temporary files and defrag your hard drive to improve the overall performance of your computer. With the remote service, GeeksOnSite will also perform a “system tune up” where they scan your computer for viruses, malware, and other potential problems. This is a great option for users trying to solve a software-based problem or tweak a setting they do not understand. A technician will watch what you do on your PC through a secure connection with 256-bit encryption. GeeksOnSite charges $179 for a one-time fee or a monthly rate of $24.95. The company offers service in most major cities across the US, but if all you need is technical support, the service is affordable and fast. GeeksOnSite is an all-in-one service that offers both in-person and remote technical support. If you have a bit of technical know-how, the team’s answers to your question can be just the information you need to correct the problem yourself without taking your machine into a shop. ITSatisfy is available to both US- and UK-based customers. The website can help with everything from setup and installation to network and router support. ITSatisfy charges $99.99 for a one-time PC fix, or annual unlimited support services for $199.99. After an evaluation, the tech will let you know what needs to be done in order to repair or speed up your machine.Īctual repair services do cost, however. Geek Squad connects to your PC through a secure connection and allows you to disconnect at any point you feel uncomfortable with what the technician is doing. Geek Squad offers in-store, at-home, and remote repair services, and if you register for the Total Tech Support plan it includes an internet security software suite. Plans start at just $9.99 per month, or users can invest in a $199.99 annual membership that covers a wide range of problems. That said, the Geek Squad remote computer support is incredibly effective, with affordable pricing despite the level of service received. Geek Squad is one of the most well-known repair services on the market, and a staple of any Best Buy you visit. They are willing to help you find a solution or answer more complicated questions so that you can repair your computer as easily as possible. If the problem is more immediate, there is a Discord you can use where experienced people hang out.
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